Incidents reported on status page for Passpack https://status.passpack.com/ https://d1lppblt9t2x15.cloudfront.net/logos/dd46f31c760dc61ea56add5972eb66a6.png https://status.passpack.com/ en https://status.passpack.com/incident/1010778 Fri, 14 Aug 2026 00:18:00 -0000 https://status.passpack.com/incident/1010778#7cd4ea404a56a5c2c60efb7e885d791ea61345bf679a22bf1edac584fe80ad55 Vendor has restored services https://status.passpack.com/incident/1010778 Thu, 13 Aug 2026 21:40:00 -0000 https://status.passpack.com/incident/1010778#ea306510c609fb44a76a8b1c029125484aaf3c5253ce72d9ba3fa9395586d014 We have restored access to all users. Full reporting is being restored. https://status.passpack.com/incident/1010778 Thu, 13 Aug 2026 21:29:00 -0000 https://status.passpack.com/incident/1010778#c78355beebc31b662b469eb7ec0b99c369dd52b0cb35de5869cf017c56105eae Most users will be able to log in and retrieve records. We continue to work with our vendor to fully restore services. In the meantime we have transitioned to a secondary facility. https://status.passpack.com/incident/1010778 Thu, 13 Aug 2026 17:23:00 -0000 https://status.passpack.com/incident/1010778#82ddd0eefa84ac24a9a1c954867c35ace1665a4715f80be0031252eb1b9274db Our vendor has given us some information. They are telling us that their chillers were impacted by multiple utility bumps overnight due to the storms. Their redundancy was impacted. Their crews are on site and are restoring additional cooling now. We apologize for the inconvenience . Your data remains secure. We are in process of bringing our other datacenter online into primary mode . We will post updates here. https://status.passpack.com/incident/1010778 Thu, 13 Aug 2026 13:25:00 -0000 https://status.passpack.com/incident/1010778#d5805a12cbd2007067bb061be4e24e3454b1a134bb35626d74636313d1c36237 We have identified the issue. One of our vendors is having an outage themselves and is getting an ETA to resolution to us. We apologize for the inconvenience. https://status.passpack.com/incident/1010778 Thu, 13 Aug 2026 12:49:00 -0000 https://status.passpack.com/incident/1010778#cc272536b71ddde8bf142310017e7807eb979a3529d29bd8167f49e94d573d51 We continue to work the problem. We will provide updates are they become available. https://status.passpack.com/incident/1010778 Thu, 13 Aug 2026 12:34:00 -0000 https://status.passpack.com/incident/1010778#0742e73cd1c3bf47465bfe6faf97535718847a267c22172fe2ce0cb5a7993cf7 We are investigating why the API is not responding. We will post information as soon as it becomes available. https://status.passpack.com/incident/941656 Thu, 02 Jul 2026 13:21:00 -0000 https://status.passpack.com/incident/941656#e7898b41822eac18459c9ebc5c859122247a3ea4b16847d839d37167936d1a7e The API is running as expected. https://status.passpack.com/incident/940975 Wed, 01 Jul 2026 22:37:00 -0000 https://status.passpack.com/incident/940975#c56bc484fee33549111079720dc583ec2083e5f17e7c536dd205e723b5995e92 The Passpack API was temporarily available. We investigated the incident and deployed a fix. All services have returned to normal. There is no reason to be concerned about your protected information. https://status.passpack.com/incident/828901 Sat, 21 Feb 2026 13:00:45 -0000 https://status.passpack.com/incident/828901#55798c3a0f73fbd258a0fc46bb9fd9239c74ca5c7ff3d8975111dcbfb25ef1db We will be updating the application with enhanced user experience. https://status.passpack.com/incident/790983 Fri, 19 Dec 2025 17:04:00 -0000 https://status.passpack.com/incident/790983#24786871321c6477706a16664af5a279c133def1245a62fefca823f07d019b85 We have isolated the issue and have seen the API be stable for the last 20 minutes. https://status.passpack.com/incident/790983 Fri, 19 Dec 2025 16:33:00 -0000 https://status.passpack.com/incident/790983#afdb0335faca6e2fd755acbca92125734df32560c33c4387a24445fa3483ec4d The API is having transient issues. We're looking into it and will post an update as soon as we have more information to give. https://status.passpack.com/incident/546991 Sat, 19 Apr 2025 11:00:00 -0000 https://status.passpack.com/incident/546991#adfe131e970033cc5c0ba646acc695a003d93f1233a29fd1d724033e40864cb7 We are upgrading portions of our system. We do not anticipate any direct impact to our users. https://status.passpack.com/incident/459639 Sat, 16 Nov 2024 16:00:00 -0000 https://status.passpack.com/incident/459639#6d92d37bebf906207251385ddce1b838edec1e65e7aac34d5830e19c6f4e7134 System will undergo maintenance. Users will be logged out during the maintenance window. Maintenance has been concluded. https://status.passpack.com/incident/400344 Fri, 19 Jul 2024 13:00:00 -0000 https://status.passpack.com/incident/400344#dfd5c82081fe0af8d01c631e3ff3f7672ef36bd4d5846233713f3aba37b5a7a7 Maintenance completed https://status.passpack.com/incident/400344 Fri, 19 Jul 2024 12:00:00 -0000 https://status.passpack.com/incident/400344#adf53b5961e0b676670467358581e7bc8c866ecbc0297f9a8cfb6d96f3a6cc63 We will be upgrading Passpack to a new version. https://status.passpack.com/incident/379473 Tue, 04 Jun 2024 20:08:00 -0000 https://status.passpack.com/incident/379473#a4f164f645e810bf643999483ae84e47019dbc144675c38308695344a328ce8e Our datacenter experienced some network connectivity issues. They report the issue is now resolved. If you are experiencing any issues please reach out to support@passpack.com https://status.passpack.com/incident/374738 Sat, 25 May 2024 22:53:00 -0000 https://status.passpack.com/incident/374738#f12fdbd6a098bb94b0192bd910e86ec6fd90d6e7829b9071443cc2c7a0d3caf3 Our system monitoring noticed a long delay from our server which appears to be transitory network issues. All systems back to normal.