Previous incidents
September 2026
No incidents reported
August 2026
Aug 13, 2026
1 incident
Some reporting features are degraded
Resolved
Resolved Aug 14, 2026 at 12:18am UTC
Vendor has restored services
6 previous updates
July 2026
Jul 02, 2026
1 incident
We are seeing errors with the API and are investigating
Resolved
Resolved Jul 2, 2026 at 1:21pm UTC
The API is running as expected.
Jul 01, 2026
1 incident
API Unavailable
Resolved
Resolved Jul 1, 2026 at 10:37pm UTC
The Passpack API was temporarily available. We investigated the incident and deployed a fix. All services have returned to normal. There is no reason to be concerned about your protected information.